Privacy policy

Last Updated: October 21, 2026

Welcome to Inbox & Co. We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how Inbox & Co. ("we," "us," or "our") collects, uses, stores, and shares information when you visit www.inboxandco.com, inquire about our services, schedule a consultation, or engage us for digital marketing services.

By using our website or communicating with us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, contact us, or engage our services.

Information you provide directly:

  • Name and contact information, including your email address and phone number

  • Business name, website, and other business-related information

  • Information submitted through our contact forms

  • Details about your marketing goals, projects, and service inquiries

  • Information shared during consultations, meetings, and email communications

  • Billing and payment-related information when purchasing our services

Information collected automatically:

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and website interactions

  • Referral sources

  • Cookies and similar tracking technologies

We collect only the information reasonably necessary to operate our website, communicate with prospective clients, and provide our services.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide information about our services

  • Schedule consultations and discovery calls

  • Prepare proposals, estimates, and service agreements

  • Deliver email marketing, website design, and consulting services

  • Communicate about ongoing projects, timelines, and deliverables

  • Process payments and maintain business records

  • Improve our website, services, and customer experience

  • Send business updates or promotional communications where permitted by law

  • Protect our website and business against unauthorized activity

  • Comply with applicable legal obligations

We do not use your personal information for purposes unrelated to our business operations without an appropriate legal basis.

3. Client Information and Project Data

As a digital marketing studio, Inbox & Co. may receive access to business information and marketing platforms while providing services.

Depending on the project, this may include:

  • Email marketing platforms and campaign information

  • Customer lists and subscriber information

  • Shopify websites and related business data

  • Marketing analytics and performance reports

  • Brand assets, creative materials, and project documentation

We use this information only as reasonably necessary to perform the services agreed upon with our clients.

We take reasonable measures to protect client information and limit access to individuals or service providers who require it to perform authorized work.

When handling customer or subscriber data on behalf of a client, Inbox & Co. may act as a service provider or data processor. The client generally remains responsible for determining the lawful collection and use of its customer data, subject to applicable law and any separate data processing agreement.

We do not sell client customer lists or use them to market unrelated businesses.

4. Email Marketing and Communications

If you contact Inbox & Co., request information, or subscribe to our communications, we may send emails related to your inquiry, our services, or our business.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from promotional emails will not prevent us from sending necessary service-related communications regarding an active project or business relationship.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Because our website is hosted through Shopify, certain technical information may also be collected and processed by Shopify in connection with its hosting and website services.

Depending on the tools enabled on our website, cookies may be used for:

  • Essential website functionality

  • Website performance and analytics

  • Understanding visitor interactions

  • Marketing measurement and advertising, where applicable

You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website.

Where required by law, we will request consent before using nonessential cookies or tracking technologies.

6. Third-Party Service Providers

We may use trusted third-party platforms and service providers to operate our business and deliver services.

These may include:

  • Shopify for website hosting

  • Calendly for consultation scheduling

  • Email and communication platforms

  • Payment processors and invoicing services

  • Website analytics and marketing tools

  • Cloud storage and project management services

These providers may process personal information on our behalf or independently, depending on the service.

We encourage you to review the privacy policies of any third-party platforms you use when interacting with our business.

We do not sell your personal information.

7. How We Share Information

We may share personal information when reasonably necessary to:

  • Provide requested services

  • Work with authorized service providers

  • Process payments or manage business operations

  • Comply with applicable laws and legal requests

  • Protect the rights, security, and operations of Inbox & Co.

  • Complete a legitimate business transfer, merger, or restructuring

We do not share client information with unrelated third parties for their independent marketing purposes without an appropriate legal basis.

8. Data Security

We take reasonable administrative, technical, and organizational precautions to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no internet-based system or electronic communication method is completely secure.

Clients are encouraged to use secure methods when sharing sensitive information, credentials, or access to marketing platforms.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries

  • Maintain client relationships

  • Fulfill service agreements

  • Meet accounting, tax, and legal obligations

  • Resolve disputes

  • Protect our legitimate business interests

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request a copy of your personal information

  • Opt out of certain marketing communications

  • Object to or restrict certain processing activities

  • Opt out of certain data sharing or targeted advertising practices, where applicable

These rights may be subject to legal limitations and verification requirements.

To submit a privacy-related request, please contact jordan@inboxandco.com.

We will review and respond to requests in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to external websites, scheduling platforms, or other third-party services.

Inbox & Co. is not responsible for the privacy practices, security, or content of websites that we do not operate.

We recommend reviewing the privacy policies of those websites before submitting personal information.

12. Children's Privacy

Our website and services are intended for businesses and individuals seeking professional digital marketing services.

We do not knowingly collect personal information from children under the age of 13 or any higher age threshold required by applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

13. International Visitors

Our website may be accessible to individuals outside the United States.

Personal information may be processed or stored in the United States or other countries where our service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business operations, technology, or legal obligations.

When updates are made, we will revise the "Last Updated" date at the top of this page.

We encourage visitors to review this policy occasionally.

15. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact us:

Inbox & Co.
Digital Marketing Studio
Email: jordan@inboxandco.com